Our Services

Humanitarian Services


Our Approach

Humanitarian Services

Canstruct Group’s Humanitarian Services utilises our extensive resources in infrastructure development, innovative design and logistics to deliver a comprehensive humanitarian response. Our response is grounded in the community development principles of empowerment; diversity and inclusion; partnership and collaboration; together with sustainability. Our services comprise community development and engagement; capacity building and workforce development; cross cultural competence; psycho-social support; and safeguarding. Canstruct Group is committed to the realisation of the United Nations’ Sustainability Development Goals (SDG’s) and as such, has identified key SDG’s where there are opportunities for shared value and the capacity to contribute to solutions that address social and environmental challenges. Our core capabilities are explained below.

Our team creates sustainable outcomes for communities through a participatory approach. We provide a range of services including:

  • Case management
  • Counselling
  • Community engagement
  • Community development

The aim of our services is to ease hardship and empower people.

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Community Development

Improving the health and wellbeing of communities from a bottom up approach is key to community development. Canstruct works to contribute and support the achievement of the 17 Sustainable Development Goals (SDGs) set by the United Nations, in addition to working with the country’s goals towards sustainability. Canstruct works towards embedding community in every stage of the process to ensure benefits of empowerment, social inclusion while incorporating the UN’s SDGs.

Cultural Understanding

Canstruct recognises cultural differences and have built an understanding through relationship, interactions and acknowledgment of local customs. Canstruct engages with local community leaders in the communities in which we work to provide sessions to our expatriate staff that allows further knowledge of the country’s people, and strengthen cultural understanding of history, customs and communication. We understand that the experts in the culture of a country or province are the community members within that relevant area or region and as such we seek, develop and maintain relationships with community members and leaders to assist us in our learning of the local customs.

Asylum Seeker and Refugee Settlement Support

Canstruct work with and support refugee and asylum seeker communities through a range of settlement services. Our settlement services program provides settlement support and assistance for varying levels of need through case management, specialised intensive services, transitional support, family services, infant and maternal support, community capacity building, youth services, community development, settlement accommodation services and income support services. Our settlement services bring together a strength based, trauma informed and person-centred approach to work together towards independence and successful transition.

Child Protection

Canstruct has a zero-tolerance approach to child exploitation and abuse and is committed to the safety and protection of children. Our child protection policies are embedded across all sections of the work Canstruct is involved in and we recognise our fundamental duty of care is towards child safety and wellbeing. Programs delivered include early childhood development, education and recreation, positive parenting, infant and maternal support, school holiday programs and case management. We recognise the importance of partnering with the community and key stakeholders, concentrating on community awareness and education regarding child abuse, mandatory reporting and accessing support services for vulnerable children and families.

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Canstruct acknowledges and promotes the best interest of all children and ensures all of our representatives are equipped with the knowledge, skills and awareness to ensure the safety of children. Child protection is entrenched within our culture; the best interests of the child are central to all decision making and our programs are developed with a focus on prevention of child exploitation, abuse and harm.

Mental Health

Canstruct provides mental health services in the form of counselling to vulnerable persons, with the provision to deliver interventions that are tailored to meet individual needs. The focus throughout a counselling session is multi-faceted and typically provides psycho-education, explores the individual’s strengths and social supports, while placing emphasis on the importance of self-care. The overarching goal of the mental health support is to maximize an individual’s potential, to alleviate distress, and to enhance coping skills to improve an individual’s overall well-being.

Our objective is to be the conduit for sustainable solutions that improves lives. Our services are not restricted by time, space, or client requirements. We are highly mobile and flexible in the type of projects we can deliver.

Philanthropic Contribution

Canstruct Group and the Murphy Family Foundation undertake extensive community engagement initiatives that support community groups including monetary, goods and in-kind donations.

Groups Supported Include:

  • Legacy
  • Australian Indigenous Education Foundation
  • Qld Institute of Medical Research
  • Foodbank
  • Qld Rural Fire Service
  • Zephyr Foundation (supporting children living in Domestic Violence Shelters throughout
  • Australia)
  • Business Council of Australia BizRebuild
  • Bushfire Community support- accommodation support through donations of caravans
  • St Vincent de Paul
  • The Zig Zag Young Women’s Resource Centre
  • University of Qld RJ “Gus” Wiles Scholarship Endowment Fund
  • Puuya Foundation
  • The House that Dan Built
  • Traction (Briswestcare Association Inc)
  • Pyjama Foundation
  • Movember Foundation

In addition to supporting Australian community engagement initiatives, Canstruct Group and The Murphy Family Foundation leave a positive legacy within the communities in which we operate. For example, following the 2019/2020 Bushfire season Canstruct Group provided pro bono business recovery support to small businesses on Kangaroo Island. Canstruct also supported the BizRebuild initiative by providing staff members with specialised skills to deliver their services.

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